Cylinder deposit policy

A deposit of EUR 12 per cylinder is added at checkout for one time orders. This amount is returned as EcoFizz account credit as soon as we receive your empty cylinder, applied automatically to your next order, not as a card refund. If you stop using EcoFizz for good, you can ask us to refund the deposit for the EcoFizz cylinders you return instead. Empty threaded cylinders from other brands, in good condition, earn EUR 12 of account credit each; that credit can only be used on EcoFizz orders and is not refunded. Subscriptions will not be charged a deposit, but the same number of cylinders will need to be returned at the next delivery or within 7 days of it, or within 7 days of cancelling or pausing the subscription.

If a cylinder is not returned, the deposit is retained.