Privacy policy

EcoFizz processes personal data in compliance with the EU General Data Protection Regulation (GDPR).

Data collected: contact details, delivery address, payment data, and order and subscription history.

Data is used only to provide EcoFizz services and is not sold.

Product analytics (website and mobile apps). With your consent on the website, we use PostHog (PostHog Inc., EU cloud at eu.posthog.com) to understand how customers use EcoFizz — for example pages or screens viewed, checkout steps, and successful sign-in. We do not use advertising cookies. On the web you can accept or decline analytics cookies when prompted; if you decline, no analytics data is sent from your browser. Our iOS and Android apps may send similar usage events when analytics is enabled in your app version.

Analytics may include: pseudonymous identifiers after sign-in, routes or screens viewed, checkout and order-detail events, app version, and platform (web, iOS, or Android). We do not sell this data. PostHog processes it on our behalf as a data processor.

Legal basis: consent for web analytics cookies; legitimate interest in improving our service for app analytics where permitted. Retention follows our PostHog project settings (typically up to 12 months for event-level data).

To withdraw consent on the web, decline analytics cookies or clear site data for ecofizz.es. To exercise GDPR rights (access, correction, deletion), contact support@ecofizz.es.

Users may request access, correction, or deletion of their data.